Serving Central FL & Beyond(386) 800-2019

    Privacy Policy

    Last Updated: 6/23/2026

    1. Introduction

    Robinson's Heating & Cooling ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

    2. Information We Collect

    We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

    • Identity Data includes first name, last name, and title.
    • Contact Data includes service address, email address and telephone numbers.
    • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location.

    3. A2P SMS Compliance & Mobile Information

    We value your privacy and trust. In compliance with A2P (Application-to-Person) 10DLC regulations, we have strict policies regarding your mobile phone number and text messaging consent:

    • No Third-Party Sharing for Marketing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
    • Consent Exclusivity: All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
    • Opt-In: By providing your phone number on our contact forms, booking forms, or landing pages, you consent to receive service-related text messages from us.
    • Opt-Out: You can opt out of receiving text messages at any time by replying "STOP" to any of our messages.

    4. How We Use Your Information

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • To provide and manage your HVAC services, repairs, and installations.
    • To communicate with you regarding appointments, estimates, and service updates.
    • To comply with a legal or regulatory obligation.

    5. Data Security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

    6. Contact Us

    If you have any questions about this privacy policy or our privacy practices, please contact us.